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Artificial intelligence in Lucca

We apply artificial intelligence to the concrete problems of Lucca companies: technicians hunting for answers in endless manuals, plant consumption to keep an eye on, orders and occupancy to forecast.

We’ve already made more than 70 companies better

  • il Resto del Carlino
  • Omnia Technologie
  • IXON
  • Kaire Automation
  • Sidercem Italia
  • IG O&M
  • Università di Modena e Reggio Emilia
  • Eternoo
  • ama
  • Scuola Superiore Sant’Anna, Coro degli Allievi
  • VEM
  • il Resto del Carlino
  • Università di Modena e Reggio Emilia
  • Omnia Technologie
  • Eternoo
  • IXON
  • ama
  • Kaire Automation
  • Scuola Superiore Sant’Anna, Coro degli Allievi
  • Sidercem Italia
  • VEM
  • IG O&M
Artificial intelligence / The area

Long manuals, plants that never stop

Between Capannori, Porcari and the Serchio Valley work paper mills and plant builders; in Viareggio, shipyards and fit-out suppliers; in the Versilia, hotels, beach clubs and restaurants. All of them pile up manuals, technical sheets and production data in large quantities.

Artificial intelligence makes them usable: it answers the technician dealing with a machine stoppage, checks energy and raw material consumption in a paper mill, estimates spare part orders or next summer’s occupancy to organise stock and staff.

Machine builders support customers in many countries and many languages. An assistant that answers from the technical documentation, in English too, lightens after-sales service and leaves the hardest cases to expert technicians.

Artificial intelligence / Services

Artificial intelligence services

From the first use case to production, on your company’s data.

  • Chatbot AI

    An assistant that consults manuals, diagrams and service history and answers the technician citing the page, useful for supporting installed machines or maintaining a yacht.

  • Anølyzer

    It checks consumption, waste, yields and sales every day and flags out-of-range values to management, such as abnormal energy use on a paper mill line.

  • Predictions

    It forecasts spare part orders, production loads and tourist occupancy, so warehouse and staff are ready before demand arrives.

  • AI adoption

    We guide you through choosing use cases, training your people and setting rules on data and vendors in line with GDPR and the AI Act.

Artificial intelligence / Results

Digital that delivers concrete results in Lucca

Webion works on shared metrics to turn investments into tangible returns.

  • Measurable goals

    Before writing code we set the indicators with you: hours saved, errors avoided, response times.

  • Pragmatic innovation

    We pick the technology that solves the problem, not the fashionable one, and bring it to production step by step.

  • Frictionless delivery

    Short, frequent releases, tried by the people who will use them, so the software enters the company without stopping work.

Artificial intelligence / Method

Hypotheses, measures, learning

Every release comes with metrics and retrospectives to fine-tune the roadmap.

  1. Use case

    We pick a concrete process and set the indicators that will measure the result.

  2. Prototype

    We build a first tool on your real data and test it with the people who will use it.

  3. Production

    We integrate it into your existing systems, with permissions, logs and security.

  4. Measure

    We compare results with the goals and decide together whether to extend, adjust or stop.

Artificial intelligence / How we work

One use case at a time

From Modena we develop a prototype on a precise use case and test it with your technicians or staff. We come to Lucca for analysis, field trials and go-live. After go-live we follow the tool over time, measure its results and extend it only when the value is proven.

Artificial intelligence / KPIs

Clients who improved their KPIs

Our collaboration brings measurable benefits in efficiency, revenue and user satisfaction.

  • Lower churn thanks to personalised experiences and targeted notifications.

  • More digital conversions through UX optimisation and multivariate testing.

  • More productive teams through automation and operational dashboards.

Artificial intelligence / Governance

AI that is reliable and governed

  • Document search

    The assistant answers only from your documents and cites the source of every answer.

  • Permissions

    Everyone sees only what they are allowed to see, and every access is logged.

  • Monitoring

    We track answer quality, costs and usage, and step in when something changes.

  • Compliance

    Every solution is designed in line with GDPR and the AI Act, with clear rules on data and vendors.

Artificial intelligence / FAQ

Frequently asked questions