Artificial intelligence in Messina
We bring artificial intelligence to Messina companies where volumes change from day to day: assistants answering customers and staff, automatic checks on takings, forecasts of passengers, freight and guests.
We’ve already made more than 70 companies better
Flows that change with the wind
Transport across the Strait and to the islands, the ports of Messina and Milazzo, hotels between Taormina and the Aeolian Islands, citrus and Nebrodi produce: Messina’s economy is made of flows. Passengers, freight and tourists arrive in waves, tied to the calendar, the season and often the weather.
Artificial intelligence helps see these waves before they arrive. It estimates how many seats and rooms will be needed, checks takings and bookings daily for anomalies, and answers customers and staff on boarding rules, services and internal procedures.
There is also a wealth of skills close by: the University of Messina trains engineers, computer scientists and economists. A company that starts well with artificial intelligence can build an internal team around these tools, able to use them and make them evolve.
Some of our projects
Artificial intelligence services
From the first use case to production, on your company’s data.
Chatbot AI
An assistant that answers customers and staff on timetables, boarding rules, services and procedures, taking its information from your documents and always showing where it comes from.
Anølyzer
It examines bookings, takings and costs by route, hotel or department every day and flags to management what doesn’t add up, such as a sudden drop in sales or an unusual refund.
Predictions
Forecasts of passengers, shipments and guests for the weeks ahead, to size crews, staff and stock without relying only on last season’s experience.
AI adoption
We guide you in choosing the first use cases, in training and in setting rules on data and vendors in line with GDPR and the AI Act.
Digital that delivers concrete results in Messina
Webion works on shared metrics to turn investments into tangible returns.
Measurable goals
Before writing code we set the indicators with you: hours saved, errors avoided, response times.
Pragmatic innovation
We pick the technology that solves the problem, not the fashionable one, and bring it to production step by step.
Frictionless delivery
Short, frequent releases, tried by the people who will use them, so the software enters the company without stopping work.
Hypotheses, measures, learning
Every release comes with metrics and retrospectives to fine-tune the roadmap.
Use case
We pick a concrete process and set the indicators that will measure the result.
Prototype
We build a first tool on your real data and test it with the people who will use it.
Production
We integrate it into your existing systems, with permissions, logs and security.
Measure
We compare results with the goals and decide together whether to extend, adjust or stop.
A prototype before promises
From Modena we build a prototype on your data and test it with the people who will use it, measuring the result against the goals. We also carry out the analysis and launch phases in person. After release we keep an eye on the tool, especially before high season, and update it when data and services change.
Clients who improved their KPIs
Our collaboration brings measurable benefits in efficiency, revenue and user satisfaction.
Lower churn thanks to personalised experiences and targeted notifications.
More digital conversions through UX optimisation and multivariate testing.
More productive teams through automation and operational dashboards.
AI that is reliable and governed
Document search
The assistant answers only from your documents and cites the source of every answer.
Permissions
Everyone sees only what they are allowed to see, and every access is logged.
Monitoring
We track answer quality, costs and usage, and step in when something changes.
Compliance
Every solution is designed in line with GDPR and the AI Act, with clear rules on data and vendors.