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Artificial intelligence in Venice

We bring artificial intelligence into Venice businesses: assistants that answer from procedures and documents, automatic checks on bookings, costs and shipments, and forecasts of flows to organise people and space.

We’ve already made more than 70 companies better

  • il Resto del Carlino
  • Omnia Technologie
  • IXON
  • Kaire Automation
  • Sidercem Italia
  • IG O&M
  • Università di Modena e Reggio Emilia
  • Eternoo
  • ama
  • Scuola Superiore Sant’Anna, Coro degli Allievi
  • VEM
  • il Resto del Carlino
  • Università di Modena e Reggio Emilia
  • Omnia Technologie
  • Eternoo
  • IXON
  • ama
  • Kaire Automation
  • Scuola Superiore Sant’Anna, Coro degli Allievi
  • Sidercem Italia
  • VEM
  • IG O&M
Artificial intelligence / The area

Flows to read ahead of time

In Venice almost everything is a flow: visitors arriving in the city and on the beaches, ships and containers passing through the port, airport passengers, goods moving between the mainland and the islands. People working here constantly decide on volumes that change from one day to the next.

Artificial intelligence helps see them earlier: it estimates a hotel’s occupancy for the coming weeks, flags delays or unusual costs in a logistics chain, and answers operators and receptionists on procedures, rates and regulations, citing the right document.

Venetian tourism works in many languages and with many seasonal staff, port logistics with detailed customs rules. In both cases an assistant that knows the company’s procedures cuts newcomers’ mistakes and the time spent explaining the same things over and over.

Artificial intelligence / Services

Artificial intelligence services

From the first use case to production, on your company’s data.

  • Chatbot AI

    An assistant that answers on guest procedures, customs rules or production technical sheets, citing the source: useful at a hotel front desk as much as at a freight forwarder.

  • Anølyzer

    Every day it checks bookings, takings, transport costs and delivery times and flags to management whatever drifts, such as a wrong rate or a late supplier.

  • Predictions

    It estimates occupancy, arrivals and freight volumes for the coming weeks, accounting for events and seasonality, so staff, stock and vehicles are organised ahead.

  • AI adoption

    We help you choose the first use case, train the people who will use the tools and define rules on guest and supplier data, in line with GDPR and the AI Act.

Artificial intelligence / Results

Digital that delivers concrete results in Venice

Webion works on shared metrics to turn investments into tangible returns.

  • Measurable goals

    Before writing code we set the indicators with you: hours saved, errors avoided, response times.

  • Pragmatic innovation

    We pick the technology that solves the problem, not the fashionable one, and bring it to production step by step.

  • Frictionless delivery

    Short, frequent releases, tried by the people who will use them, so the software enters the company without stopping work.

Artificial intelligence / Method

Hypotheses, measures, learning

Every release comes with metrics and retrospectives to fine-tune the roadmap.

  1. Use case

    We pick a concrete process and set the indicators that will measure the result.

  2. Prototype

    We build a first tool on your real data and test it with the people who will use it.

  3. Production

    We integrate it into your existing systems, with permissions, logs and security.

  4. Measure

    We compare results with the goals and decide together whether to extend, adjust or stop.

Artificial intelligence / How we work

From field trial to daily use

From Modena we build prototypes and review them with you remotely, release after release. We come to Venice to understand processes and data, for testing with the tool’s users and for the launch. After release the tool stays our responsibility: we follow its results and update it when seasons, data or goals change.

Artificial intelligence / KPIs

Clients who improved their KPIs

Our collaboration brings measurable benefits in efficiency, revenue and user satisfaction.

  • Lower churn thanks to personalised experiences and targeted notifications.

  • More digital conversions through UX optimisation and multivariate testing.

  • More productive teams through automation and operational dashboards.

Artificial intelligence / Governance

AI that is reliable and governed

  • Document search

    The assistant answers only from your documents and cites the source of every answer.

  • Permissions

    Everyone sees only what they are allowed to see, and every access is logged.

  • Monitoring

    We track answer quality, costs and usage, and step in when something changes.

  • Compliance

    Every solution is designed in line with GDPR and the AI Act, with clear rules on data and vendors.

Artificial intelligence / FAQ

Frequently asked questions