Artificial intelligence in Florence
We build artificial intelligence tools for Florence companies: assistants that answer from manuals and procedures, daily checks on your numbers, demand forecasts for hotels, workshops and wineries.
We’ve already made more than 70 companies better
Visitor flows and demanding supply chains
The province of Florence lives on tourism all year round, but also on fashion and leather goods, on pharmaceuticals and engineering, on wine and olive oil between Chianti and the Mugello. Each of these worlds produces documents, bookings and production data that few people have time to read.
AI helps at concrete points: an assistant that answers hotel staff on procedures and services, a check that flags rising returns or waste, an occupancy forecast that guides shifts, purchasing and rates.
In regulated sectors such as pharmaceuticals, and in luxury supply chains where clients demand strict controls, what matters most is knowing where each answer comes from. That is why we design tools that cite their sources and keep track of who consulted what.
Some of our projects
Artificial intelligence services
From the first use case to production, on your company’s data.
Chatbot AI
An assistant for staff that answers on operating procedures, quality manuals or internal rules, always with a reference to the document, from a hotel reception to a workshop’s quality office.
Anølyzer
It reviews occupancy, takings, returns and production waste every day and flags to management whatever leaves the expected trend, before the month-end report arrives.
Predictions
It forecasts occupancy, orders and workloads: a hotel uses it for staff rotas, a leather goods workshop for the capacity to reserve for the next season.
AI adoption
We define with you the use cases to start from, train your teams and set rules on data and vendors in line with GDPR and the AI Act, including for those handling sensitive data.
Digital that delivers concrete results in Florence
Webion works on shared metrics to turn investments into tangible returns.
Measurable goals
Before writing code we set the indicators with you: hours saved, errors avoided, response times.
Pragmatic innovation
We pick the technology that solves the problem, not the fashionable one, and bring it to production step by step.
Frictionless delivery
Short, frequent releases, tried by the people who will use them, so the software enters the company without stopping work.
Hypotheses, measures, learning
Every release comes with metrics and retrospectives to fine-tune the roadmap.
Use case
We pick a concrete process and set the indicators that will measure the result.
Prototype
We build a first tool on your real data and test it with the people who will use it.
Production
We integrate it into your existing systems, with permissions, logs and security.
Measure
We compare results with the goals and decide together whether to extend, adjust or stop.
Real prototypes, on real data
We work from Modena in quick steps: a prototype on your documents or your numbers, tried by the people who will use it. We are in Florence for the initial analysis, user tests and go-live. After launch we measure results, maintain the tool and update it when data or needs change.
Clients who improved their KPIs
Our collaboration brings measurable benefits in efficiency, revenue and user satisfaction.
Lower churn thanks to personalised experiences and targeted notifications.
More digital conversions through UX optimisation and multivariate testing.
More productive teams through automation and operational dashboards.
AI that is reliable and governed
Document search
The assistant answers only from your documents and cites the source of every answer.
Permissions
Everyone sees only what they are allowed to see, and every access is logged.
Monitoring
We track answer quality, costs and usage, and step in when something changes.
Compliance
Every solution is designed in line with GDPR and the AI Act, with clear rules on data and vendors.